Supporting Businesses Using Social Media Strategy – A Quick 5 Step Review

My work strategies always begin with my mission statement (or simple variations of it) – Simpler is Larger.

In other words, we must create work that is easy to understand, so that businesses can afford more time and apply more effort toward ‘larger’ things. 

Read this quick review on supporting businesses using social media strategy.

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When choosing clients, consider engaging with businesses that are focused on change or influence. Clients should be dedicated toward defining or refining their digital marketing plan.

  • An example of change could be increasing purchases of an item that has just entered the market and the business’ product list.
  • An example of influence could be supporting a new real estate development that gives back to Indigenous groups.

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We should launch campaigns that matter to the community and foster promotions that persuade target audiences of the relative merits of a product, service, brand or issue”. Think objective and the answers to it. Will the audience (buyer) believe in what they see? Does it make sense? Does it make the business more approachable? Will the work and project parameters make us (seller) happy and productive?

  • An example of a campaign would be to recognize employees within a large organization. This matters because each employee plays a specific part in helping the company succeed. The employees represent community, because they live where they work and work where they live. Think local (global further down the line), sustainable, viable and profitable.
  • An example of a promotion would be to develop quick, one-minute videos showing customers a range of products and how they could be used at home. Imagine a household cleaning products line or sleek and modern furniture for the bedroom, then promote the best-selling features of the products in an environment where buyers dwell. Think top of mind, clear, fast and evergreen.
  • At the end of the campaign/promotion cycle, offer an appealing call to action like, “Our products are made with environmentally friendly, cruelty-free ingredients! Click here to see PROOF and we’ll send you a FREE antibacterial cloth!” Or, offer a discount on stale inventory like, “Receive a FREE eco-friendly table lamp with any purchase of a nightstand!” Think longevity, adaptability, convenience and action.

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The next step is establishing or fine-tuning the objectives for presentation. We need to understand the business’ identity (more to do with the company itself) and image (more to do with their brand) to develop an effective expression of their work.

  • Some examples of identity aspects would be things like catch phrases (trendy sayings), slogans (company mottos), keywords (descriptions), tone (for example academic or casual), values, a mission statement and a vision. Identity aspects can be imbued in the work and are most likely to be effective in a post’s caption or ad copy.
  • Some examples of image aspects would be things like branded colour scheme (best to stick to one or two), a logo (optional), a tag (optional), branded typeface (best to stick to one or two) and style (for example, sleek and modern). Image aspects can change, it’s important to be flexible.

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Next, true potential will be revealed via design elements, bringing everything together for the audience to capture. The best design elements to consider would be things like source (where is the content coming from – stock imagery or work from an artist), medium (what forms do they want to use – photography, graphic design, text-based, video etc.), composition (how will images be composed), pattern (what pattern will the posts follow) and grid utilization (applying creativity to posting layouts).

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The main goal of a social media strategy is to achieve balance + harmony with the work itself and to find the ‘sweet spot’/the magic for HOW the work is done. You will know your goal has been met when 1 – both the Seller & Buyer are satisfied with the results; 2 – an efficient workflow has been put into place; and 3 – you have a good idea of HOW to put everything together for publishing. And with the right timing/scheduling and succinctly, yet artfully composed caption/copy, clients’ social media platforms will sing! Think always compete with the best.

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Remember, if our work is easily understood and done, then the client’s business can consider a greater capacity (which in turn opens up new avenues for us!). Have metrics set up to evaluate the work. If businesses are wondering HOW to put together the required metadata (aspects and elements) / to successfully scale relevant data (the large scale attributes like brand image and company identity) / which in turn impacts the fluency and efficacy of their overarching campaigns and promotions / we can provide a concept kit in a simple and easy to read format.

If you’re enjoying this new listicle style I’ve been using lately, please let me know. I would be happy to produce more work this way.

Cool guys, have an amazing day!

5 Ways Social Media is Changing the Way We Communicate

Hey everyone! 

Let’s jump right into it. 

We all know things are different. We rarely use our phones to place calls anymore. Progressively, we are relying on different social media platforms to reach out – to friends, family, co-workers and customers. We can interact with more people at once. No need to place a phone call (unless you want to close a deal); we can send a snap using Snapchat, add tags to Instagram Stories or relay continuous messages via applications like Facebook Messenger. And think, we are doing this while doing the same thing with others. All at once. In synergy, together. Thing are really changing!

The following listicle written for Jelly Marketing, touches on this new ‘permanent impermanence’ or our ability to communicate in infinite ways via digital platforms, a.k.a. social media. Social media is here to stay. Read on to find out HOW social media maximizes communicative potential!

1 Creating New Sets of Social Skills

One of the most amazing ways communication has changed via social media, is in its integration of new sets of social skills or groups of attributes more focused on visual communication. The people we are interacting with are more inclined to be engaged, because they are constantly absorbing positive social imagery – videos, gifs, stickers, emojis and even colourful applications in the form of digital writing instruments like pencils and paintbrushes. Communication has become fun! It’s almost as if this function of elements has paved a way for our social skills to light up a space. Try using Canva to bring light to your brand, for example. In this space, our feelings and emotions are heightened, so as a result we are more likely to engage in this new way, time and time again. In our current adaptive environment, this may contribute toward new forms of success.

New York Behavioral Health emphasizes this idea stating –

“Our ability to process emotional cues is associated with personal, social and academic success (Knapp & Hall, 2010).”

2 Leading with Identity

Social media has provided us with ways to express ourselves, something that is more difficult to do in a short face-to-face encounter or during a mobile phone call. We can use all the different platforms to form our image & identity, then we can choose the ways we want to share this information with others. And the greatest thing about social media is that again, it is a 2-way communication channel, so we can interact with other individuals who have similar interests or attributes. This may increase our levels of self-image or esteem. Of course, there are many discussions that would argue against this, but the point of the matter is – it’s your identity and YOU can choose. We can start to pick apart our best features and develop them further using social media aspects like, a profile picture or Facebook cover photo. Even curating a group of boards showcasing who you are and what you like on Pinterest can help develop your identity!

Dr. Uğur Gündüz is an Associate Professor at Istanbul University for the Faculty of Communication and he wrote a research article published in 2017 for the Mediterranean Journal of Social Sciences on The Effect of Social Media on Identity Construction (www.degruyter.com).

Here is an excerpt relating to my idea of leading with identity –

Social media enables identity expression, exploration, and experimentation; something natural for the human experience. It is the agencies in real life, which provide a source of names for different sectors, that inspire the internet communities and the interactions they make within themselves.

3 Adaptive Learning

The ways that we communicate via social media are vast. It is not only a means to communicate with other people in new and creative ways or for establishing a specific digital identity. It is a structural tool that can be used to learn, teach and educate ourselves and others by employing incentive and authoritative techniques. Take for example, Instagram. Today’s Social Media Coordinators put together detailed strategies while skillfully composing content + format. We are learning to use the left side of our brain by applying grids, patterns, permutations and combinations. On the other end of things, we are training the right side of our brain by developing context and adding visuality to the mix.

The future of Generation Z will rely on social media to communicate findings and research relating to topics that are impacting the world. A couple of examples are the state of the science behind climate change or evaluating mental health based on technological consumption. According to a recent study, more and more teachers and professors are incorporating social media into their classrooms to engage students and support their educational development, whether online or in person (Ashford University).

4 Critical Mass

In marketing, critical mass is the idea that one, small movement in the form of an idea or expression can expand the sheer power and capacity of digital media. This can work in two ways, one – it helps users become aware of today’s most pertinent topics, current events, trends and critical intelligence that affect the way we communicate and do work. We don’t need to rely on a newspaper, we can obtain various points of view on the same topic from several different sources. Then, we can cross-postulate for our own purposes or to share with others across platforms like a blog or company e-newsletter. We can even use the least amount of words to create sustainable influence and significant reach (Twitter). Sharing information has never been so easy! We need to take advantage of critical mass in that sense. The second way is – contributing toward HOW businesses communicate. This impacts brand awareness, brand loyalty and even methods for prospecting and retaining clients. Sellers and buyers can flaunt their understanding of today’s fluctuating market (not just stocks and bonds stuff) without having to depend on outside sources, if they are connected to social media. It’s a two way street and we’re giving each other high fives!

Merriam-Webster points out that, “Once these elements reach the size that enables a company to operate efficiently, it is said that a company has reached its critical mass. Critical mass is the point at which a company becomes profitable.”

In this case, the elements are social platforms which provide new hubs of information that can make or break a company’s profitability. Social media has truly become a vital and crucial form of business development. Businesses cannot thrive without it. We communicate and work with it. Period.

Check out this article for more information – Social Media: The World’s Newest Source of Profit

5 Communicating Your Vision

In an era prior to social media, how did we figure out or map our goals? Probably with a vision board, a thought bubble written down on paper or by simply sitting down, daydreaming about what we could accomplish. This has changed so much today. Now, we can objectify our goals and visions using platforms like LinkedIn. Here, you have ample space in the About section to describe your ideas. It becomes a part of your LinkedIn profile, so other people, including employers, can see what you’re all about. But what’s even better is, you can use this section to produce timely updates relating to your journey. Others are watching and they can see the progression.

Instagram alone has become an indispensable tool for business owners. Through thoughtful curation and strategy, businesses can be portrayed in a respectable light that touches on what they offer, how they care about their customers, and in other words, what they do best. Think – campaigns that reflect a company’s core values, promotional posts that keep customers interested in products and services or spotlights on employees and company best practices, so customers can really know what they’re putting their money toward.

The hope for today is that we may collaboratively succeed using our most innovative tools (social media) and techniques (social media strategy), to communicate with others from all facets of life.

Jelly Marketing is an award-winning Digital Marketing & PR firm providing digital ads, social media, SEO, & public relations services to brands in Vancouver and the Fraser Valley. Their case studies explore various client objectives and the innovative + mainstream ways we can produce results by catering toward communicating vision. Have a look!

That’s it for today and remember everyone, always think of PRAC and are you living it today – Popularity, Relevance, Authority & Credibility.

The power is in us to incite wonder and change!

Talk soon!

What is Marketing?

Hey gang!

This content was developed prior to leaving VanWhistle Media. I wrote it in my small, orange notebook. I was thumbing through that today, putting some definitions together for my Definitions post. It’s amazing how you can return to something, months later and it has become more relevant than it was when it was originally written! The photo was taken at the Starlight Drive-In Theatre in Enderby, BC.

Social Emotion - Peering Into The Human Psyche

What do YOU think?

If you would like to see the Abstract for this post, shoot me an email anytime – info@chonafecanlas.com.

Cheers guys!

Latest Banner/Billboard

Hey everyone!

2 down, 1 to go. #continuouslearning

Abstract – work / power / size / EQ / PQ / IQ

I designed a banner/billboard while studying the last bits of the Hootsuite Social Marketing Certification course. I usually take 5 minute breaks here and there, to do something creative. I find it helps with my focus and energy.

Find more focusing tips here – How to Stay Sharp During Exam Preparations

When designing work intended for large scale applications (think brand loyalty + awareness), consider an art theory I will call ‘Fever’ (see this post for more background). Note: You’ll have to dig around your mind to figure out the connections there!

But back to the theory…

Say you were looking through a 3000 page art history book. You see a tiny, little thumbnail image of a painting. Now, in your mind you’re imagining a massive piece of art, covering half of a wall in a prodigious art gallery. Fast forward to a trip you decide to take to England, where you’ve scheduled 4 museum visits per day. When you finally arrive at Tate St Ives (Art Fund Museum of the Year 2018 Winner) in Porthmeor Beach, St Ives, Cornwall, you come across Piet Mondrian’s Composition with Yellow, Blue and Red (1937-42). You can’t believe your mind!

It’s…so…SMALL!

How can that be, you think. Well, that is the theory.

I’m sure someone has written about this before, but my version entails –

Any work (work = image + subject matter) that produces reactionary propensity (influence) via media outside of the original source (appropriation). This may be based on an ability (equanimous object + subject or audience mental equilibrium) or on the evidence of power or size in the creator’s or audience’s interpretation. In other words, the work generates a sense of power or size, partly because of the artist’s or audience’s ability (talent) and partly from the image + subject matter itself (content). The work, creator and audience can choose how to participate, which results is an unintentional, yet intentional amplification of ‘grandeur’.

Believe me, I’ve tested out this theory with many works throughout my life. It is so cool!

Power of the work. Power of the people. Power of the experience.

So, coming back to the matter at hand. When creating work on a small scale, it is important to preview the work and to evaluate its ‘power’ as a billboard placed on a busy street or a light box advertisement hung over a retail store’s checkout space. We should advertise both the company and the ‘size’ or capacity of the image + subject matter itself. If everything checks out (sorry I’m punny), you should proceed to the checkout with the work’s development. Note: your work should imbue a positive force. Make the choice, because you have it!

Example of positive force –

I remember standing in line once at Sephora and just staring at the large and beautiful space directly above the cashiers’ heads. I daydreamed about covering that space with something amazing. At the time I envisioned graffiti, but today it would be a lot more reminiscent of this post’s featured image. I might just have to keep the slogan too!

The power is in us to incite change and wonder!

The power is in us to incite wonder and change! (1)

Hope everyone has a spectacular weekend! See y’all next week.

And remember, we stay on top!

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PS – The topic of Fever could imbue significant change in Western medicine.

Launching #bloxbooks Sept. 17/19

Hey gang!

I’m starting a new regular topic called #bloxbooks.

It will showcase any recent books I’ve read and extracted elements that I believe are relevant to changing career paths or approaching life in a more creative + technical way.

My first book for this campaign is, Emergent Strategy by Adrienne Maree Brown.

Photo of book Emergent Strategy by Adrienne Maree Brown

The quote below is actually taken from the author’s blog. I find it ultra relevant as I search for the right company culture to work with.

Company culture is the personality of a company. It defines the environment in which employees work. Company culture includes a variety of elements, including work environment, company mission, value, ethics, expectations, and goals. – Definition from www.thebalancecareers.com

Brown’s post resonates with me, because it is primarily focused on trust and in my interpretation, what we should experience as Sellers & Buyers in the marketing, advertising and public relations industry.

Have a read and please let me know what you think!

trust the people who move towards you and already feel like home.

trust the people to let you rest.

trust the people to do everything better than you could have imagined.

trust the people and they become trustworthy.

trust that the people are doing their work to trust themselves.

trust that each breach of trust can deepen trust or clarify boundaries.

trust the people who revel in pleasure after hard work.

trust the people who let children teach/remind us how to emote, be still, and laugh.

trust the people who see and hold your heart.

trust the people who listen to the whales.

trust the people and you will become trustworthy.

trust the people and show them your love.

trust the people.

My favorite is: Trust the people who listen to the whales.

Psychology Today says, “Creativity comes through personal ecstatic experience, play, and a kind of osmosis: “Research conducted at the University of Kansas concludes that people from all walks of life show startling cognitive improvement — for instance, a 50 percent boost in creativity — after living for a few days steeped in nature.”

Do YOU believe in this? Why don’t we try?!

Organize a nature retreat for your team, or implement weekly yoga classes set outdoors. I remember when things got tough at my previous corporate job, I would schedule 5K runs at lunch to clear my brain and reset my mind to returning to a high performance environment (my job was that demanding).

I can usually say, if my body demands more exercise, it may be a sign of burnout, so it is imperative to carve out physical, mental and spiritual time to take care of yourself.

Do you feel this way when you’re overworked? Books can help, no?

The power is in us to incite wonder and change! 

Talk soon!

Redux – A Work in Progress

(Title inspiration: Reduxwood West)

Hi everyone!

You can find the original blog post under the name A Work in Progress (you can also find it under Technical Work on my homepage).

Since determining that my actual most fit vocation is art/creative direction (yay!), I had to update the original post for transparency and accuracy. I guess the act of doing that is responsible!

Another thing to clarify – saying ‘customized content solutions’ is just a more ambiguous way of saying art/creative direction. And, saying ‘define or refine your brand’ is my way of slowly dissecting the meaning of Digital Presence and how it can impact a business’ success. Is it not crazy to think only half a year ago I didn’t respect my artistry (and 20+ years of it)?! INSANE!

Imagine this graphic in a movie’s title credit (inspired by Star Wars).

Blox is an artistic identity that was developed in the early 2000s. Since then, it has become a moniker for Chona's creative and technical work embodying explorations of (a concept she developed called) Digital Pre

 

Consonance

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Hi everyone!

We do what we do! But without our mind getting in the way?

I sometimes find myself questioning my work. I ask myself – is it too ‘complicated’ for the ‘average’? Does it come off as ‘fluffy’ or ‘dense’? These words mean too many things, but we get used to one meaning, and that is not right.

And when our minds enter ‘the complex’, we should stop and perform self-talk. People avoid self-talk for fear that it gives others the impression that we’re ‘crazy’. I mean, my mouth moves when I’m thinking too hard! So what! Okay, it might just look ‘odd’. But nowadays, self-talk should be used as a positive, gentle form of therapy to get us back on track to believing in the idea of original intention. Google explores this concept readily, when it comes to understanding how people surf the internet. That being said, why is it today, that we feel an attachment to guilt, pity or shame when it comes to feeling a different way about something? Well, it could be ‘different’ things – an idea of interdependence, requirement or necessity.

When I came across the word consonance, I felt blessed and it quickly resonated with my current circumstance, because it challenges the notion of sleep (figure it out). Like take a break here and there, not everyone hates you, if anything shout it off the tallest rooftop – you are loved everywhere! Just go in with that attitude anyway, smile until it hurts. Find the humour in everything and go ‘nuts’, it’s not going to kill you to have fun! Here’s a bit on consonance as it relates to working and the whole job interview process thingamajigger.

Scott Olster, Ideas Editor at LinkedIn, wrote a brief article around “the idea of business trends, perspectives, and hot topics you need to know to work smarter”. He says –

Success can easily end up feeling hollow when it’s defined and measured by other people’s standards. For our work to have lasting personal value, author Laura Gassner Otting writes that we need to focus on developing what she refers to as consonance.

Laura is a writer for Harvard Business Review and she defines consonance as –

“Consonance is not just purpose writ large (and lofty). It’s your purpose, freely and clearly defined by you, and put into action through awareness of and alignment with your life’s plan. Consonance is when what you do matches who you are (or who you want to be).”

As I enter the interview zone, I will remember alignment with your life’s plans as another tip that will help me remember why this is taking so long. I’m dying here guys!

Hello. Thank you for the opportunity, now I have something to say…

Do you relate to this? What is the interview process like for you? Easy? Intense? How do you prepare?