I am driven, resourceful and highly passionate about learning, leading, and putting brands front and centre using my content, email, and social media marketing expertise. Oh, and I like writing about AI too!
Capturing imagery + text in an intertwined relationship is fascinating work. There’s something about mingling elements, contrasting colours, and purely expressing a message that excites me.
Infographics are a great example of this type of communication. Well done work leaves me breathless (in a good way). So, to jump right into it, here are some things to consider when creating powerful infographics.
An infographic (information graphic) is a representation of information in a graphic format designed to make the data easily understandable at a glance.
Why do we use them?
Infographics are a great way to communicate ideas quickly and effectively. They help to simplify the process of presenting a message or data and help to establish connections, patterns, and relationships that allow us, as the viewer, to gather specific information.
Anything that’s too wordy, difficult to understand, or mind-numbingly full of roundabout detail. And it’s not about getting a quick fix. Some of us—me on occasion—enjoy digesting a mouthful of words. Still, no one can deny that pictures make everything easier to take in!
In 2019, 74% of marketing content contained a visual element. That’s not surprising, considering a whopping 90% of all information transmitted to the brain is visual.
Leaving us to believe that when you come across visually appealing content, you are much more likely to retain it. You might even share it with someone else after you’ve frolicked in its delight.
I am so excited to share these because designing them was such an enjoyable experience. I feel like I achieved what I was going after—visually describing our work and what we want to be known for (our #bestwork). I hope you like them! If you have any suggestions for modifications, let me know, I am always happy to make things #better!
Yearning for more design content? Check out these blog posts:
I love to write, and emails are a breath of fresh air.
No editing. No fancy words. No issues over length. No need for profundity.
It has been almost five years since I left Bell Mobility to pursue a career in marketing, and one thing that has drastically changed is how often I communicate via email.
I miss the simplicity of it all. I miss reaching out to my clients daily. I miss the back-and-forth motion that builds connection.
At Bell, I had so many great relationships; I used email to build better ones along the way. It was just so damn efficient. Templates allowed the writing to take shape quickly. In mere minutes, I was sending off concise and compelling messages. Over and over again. Each email was re-read once, at most twice, and then sent so I could continue to the next case. It was a beautiful workflow, and it was all supported by Salesforce.
And by the way, I am trying to write more like Seth Godin. Also, finding my way back to my university days. My favourite professor and mentor, Paul Woodrow, graded an essay I wrote on the fallacies of Coca-Cola, commenting in tiny writing and bright green ink, “Swift and punchy, Chona!”
So begets my email manifesto –
I will always try to write swift and punchy.
If I can remember to, that is.
Alas, I have a pop quiz for y’all.
I want you to decide which entry below is authentic, meaning not edited. And which one is “fake”, as in completely and utterly revised from its original style + tone.
How can you tell? What gives it away? Which is written better?
Ah, so many questions to ponder, but if only we had more time.
Off to bed, now, enjoy the exercise!
For all my years as a Corporate Account Manager at Bell, some of my fondest memories included writing emails. I loved how fluid and uncomplicated it was to craft messages on the spot without spending copious amounts of time editing. I would not mind working on some ideas to “wow” our current and prospective customers with something easy to read, memorable, and impactful!
I spent many years as a Corporate Account Manager at Bell, crafting friendly and professional emails. I thought it was so exciting (yup, I love communication!) to be able to write something on the spot that didn’t require any editing. It’s an art form really. Would love to work on some ideas to incorporate more emails into how we communicate with our customers.
Job hunting can be gruelling. For six months, I searched for the perfect fit. I did everything I could to embrace the energy, excitement and engagement that comes with it, but frankly, I was exhausted. Each step required work. Hard work. It felt like a fight for my future. I was gaining momentum, but I did not feel empowered. I wanted to make positive decisions that would bring me closer to achieving my goals. So I created a mission statement to give me a sense of purpose. I added it to my resume with gusto –
My vision as a marketer is to empower and inspire people to make a difference in their daily lives.
These words, within my experience, proposed change as a way to improve and move forward. Suddenly, I was motivated to find the next step in my career and not just a new job. Suddenly, I was searching for similar words in job descriptions as a way to feed out mismatched opportunities. I felt like I was in control. By developing this meaningful statement, I was working on myself. I started to see that helping others was important to me, and I wanted to find work that would help me grow into a person who could Make Change Happen.
Making my routine move, I visited their website. A sentence, written in white, spread across the front page drew me in. Helping you do your best work. It reminded me of my mission statement! I envisioned the word empowering substituting the word helping and knew at that moment that my marketing mind was intrigued. Then I thought, what is my best work? The answer to that? Me. I decided right then and there that Clearbridge was invested in this tagline—they want to empower their customers to do their best work and employees to be the best versions of themselves. This brief exercise in recognizing worth drove me to apply, and the rest? Keep reading.
We always have a choice and the option to take the first step. In the context of job hunting, if we choose the best option, that is, making positive decisions that bring us closer to achieving our goals, then we are empowering ourselves. The concept of connection becomes a critical building block here. Connection is about linking two entities that work better together (think: peanut butter & jelly). When you take time to recognize a connection (they stick so well together) and then work toward building that relationship (how many versions of a pb & j sandwich could you make), you are creating the best ways possible to put yourself in a favourable circumstance (eating the pb & j sandwich), and there is nothing more empowering than that (delicious).
Learning to see
Since becoming a marketer, I’ve been inspired by the work of Seth Godin. He says you can’t be seen until you learn to see, and this was my experience applying for the Marketing Coordinator position at Clearbridge.
My first interaction was with Amanda, the People Operations Coordinator. Bright and outgoing, she started our conversation with a compliment. Now, how often would that be the way to begin an interview? I was drawn to this approach. She acknowledged me (creativity and all), and I appreciated that. Acknowledging or demonstrating gratitude and acceptance is one of the best ways to get to know someone (am I right Amanda?).
After a spirited discussion about my interests, work history and marketing experience, Amanda reinforced our connection through her use of positive language and overall eagerness to empower me through the next step. I was impressed and wanted to learn more about the position and the company. I was starting to see what Clearbridge was about! She scheduled a meeting with the CEO (Ryan) and Operations Manager (Allison) early the next day.
The interview went smoothly, and I noticed something about Ryan and Allison. They were both contemplative, friendly, and engaged. There were moments when I got stuck on a few questions—I get nervous. I used these opportunities to find inward answers and show my resourcefulness. There was a lot of feedback. It felt like we were all learning from each other. By the end of the interview, we were smiling pretty hard, and for the first time in a long time, I felt seen.
I returned to work feeling ecstatic about the new connections I had made. It felt like they were offering me the opportunity to take my career to the next level, focus on what mattered the most, and grow as a person and creative marketer. Minutes later, I received a phone call from Amanda. To my delight, they offered me the position!
Doing better is often described as arriving home. This is what I felt when I joined the team at Clearbridge. Suddenly, there was a better space for me to dream and create (more peanut butter & jelly sandwiches, right). I was welcomed into a cool, bustling office filled with natural sunlight and a sense of possibility. During my first week, it felt like each day was a chance to do better and become a better person. Someone my peers could rely on. I learned that my true calling was not just about fulfilling a lifelong dream or pursuing an arbitrary passion. It was about being connected with the right people and being in the right place at the right time.
Sitting at my new workstation, I leaned back into my ergonomic chair and beamed.
When you know something is just right, you know it is (I can’t stop with the pb & j references!). But there are a lot of clues that can help you see better.
Here are some I can take away from my first week at Clearbridge:
When the team takes time to put you through a well-thought-out onboarding process, you know they are devoted to empowering you, helping you feel ready to take on the responsibilities of your new role.
Working in a space that promotes collaboration for someone with creative inclinations is living the dream. I can’t wait to see where it takes me.
Joining a company that embraces change is everything. This especially matters when you’re creative because ideation thrives in a facilitative environment. If I’m able to grow creatively, I know I will become a better marketer and, in turn, can create and develop the best ideas because I am part of a group of people now who value that too.
Feedback is essentially a means of trust. It allows us to discover possibilities, and at the same time, we earn the right to discover our peers’ communication styles. Once we unlock this type of interaction, we can evolve as human beings and accomplish larger goals, like I’ll be honest—changing the world!
In pursuit of innovation
Seth Godin says, “The first step on the path to making things better is to make better things.” This is now my truth since joining Clearbridge.
I’ve always been driven and ambitious. From a very young age, I partook in various extracurricular activities, from public speaking to creative writing and sign language classes to competitions with my classmates on who could act out The Babysitters Club book series with the most panache. Life back then was always about showing the world who I was and what I was capable of.
In my first week at Clearbridge, I feel like that kid again, taking on my dreams as if there were no limitations. I’ve also learned a thing or two about communication strategy. For one, you need a dedicated team that wants to make change happen for anything to improve. You also need to be laser-focused on outcomes and putting the best systems in place to win in every situation. We must constantly be challenged to innovate in our domain, then share our knowledge with one another, our customers, and partners.
We are doers
From snacks of every kind (lots and lots of chips, locally-made ice cream, and most critically, Phil & Sebastian coffee) to a business book library, the environment at Clearbridge supports doing. There’s no hiding in a cubicle as if you didn’t exist. It’s more like—look around you and see. See everyone and everything in its place. I’ve already started working on a social media strategy that will educate and engage our audience around technology, helping them find pertinent information (hello cybersecurity), how-to-dos, tips, tricks, and hacks that every person can find handy. I am also working on a company manual that entails everything from branding guidelines to who we are to our communication strategy. It will be a living document and serve as an introduction for future Clearbridgers.
Building great relationships with great communication
So, it all comes down to this—through empowerment, connection, communication, and the desire to do better (and find the best ways possible), we can succeed in work and life. I know that’s a big statement to make, but since joining the team here at Clearbridge, I feel that is the journey I am on. What’s more, I am starting to build strong relationships founded on intention. We are all here to do great work. We all want to understand that. I hope my time will be productive, meaningful and filled with positive transformation for Clearbridge and me.
How did you feel when starting a new job and what made you think it was the right choice? Share your comments; we would love to hear them!
A United Nations report declares we have reached “a breaking point”.
So, what does that mean?
With almost 10% of the 8 billion people living on this earth suffering from malnutrition, 3 million lacking healthy diets, and climate change issues rising to the forefront, it is no surprise that we are in desperate need of a way to produce more food without harming the environment.
The report reviews a few critical ‘climate change impacts’ like reversing water degradation by choosing smart technologies and sustainable farming practices or sequestering greenhouse gases emitted during agricultural activities by employing regenerative farming principles.
And perhaps the most critical solution of all? Deploying technology to enable a more connected agriculture and food industry. In my opinion, we can become powered by data and collaboration, putting us in a better position to come up with answers to big global problems and, in the long term, create a more resilient economy.
Still, to make an impact today, we need to understand the challenges and realities that farmers face now. So your first stop is here.
Humanistic data governance is my description of AI or:
The process of managing the availability, usability, integrity and security of data in global human societies, based on internal data standards (emotions) and policies (law) that also control data usage (science).
Effective data governance ensures that data is consistent and trustworthy and doesn’t get misused.
This is crucial. My observations from the past ten years show that misuse occurs when governing bodies are unstable, in other words, not properly equipped (mentally, socially, physically, spiritually) to manage said availability, usability, integrity, and security of data.
So, what then is data in my interpretation of AI?
It is energy or every interaction (digital and human) we make.
This energy exists on a conceptual framework or platform. In essence, it can be continually transmuted (actions and results) without much intention required from either the digital or human end.
Much like a geographic information system (GIS), energy provides us with the ability to capture and analyze spatial and non-spatial data.
Part of this data includes our insights, behaviours, and emotions. We capture energy through action and produce a result that causes a chain reaction in human evolution and thought.
There are many points for me to cover here, which demand much more time and consideration. For now, I will try to get my words and ideas down, then perhaps we can come back to it in a couple of months and reassess.
Noninterchangeable: not able to substitute with another.
For some reason, AI is not readily accessible. It is readily available, but coming across an entity that fully understands its definition within a humanistic context is variable, if not completely unchartered and arbitrary. Still, you can, or perhaps I should mention myself in this situation, look at a person and consider them, as if reading their humanistic data governance level. Again, we come back to the same problem over and over again.
Oversimplification. Redundancy. Incorrect assessments of human error.
Why does it matter? Perhaps, I am too futuristic here? Do I even know the answer? I could have known it in a previous life, let me try to unearth my potential here.
In AI, I spoke about a physical product as a term best used to describe an outcome. I suppose this is the differentiator. We have yet to determine what the physical product will be. We are continually creating new products that utilize AI; however, we have not symphonized the ultimate result.
Oddly enough, the appearance of COVID-19 altered our progression, mostly due to isolation. Without physical interaction, we lose our common ground. We can choose to see this as intentional or casual. Again, I wrote:
In digital reality, a new power takes actionable items related to spatial and non-spatial information to influence a decision-making process, which leads to a result.
If the digital reality we create is not appropriate, lacking power or substance for the sake of laziness and against the challenges/problems we are facing like – damage prevention, protection of the environment, safety regulations, reporting, food shortage, food security, and traceability, then the laws that possibly govern us from a higher resource may have put a stop to it.
That’s the problem. We are starting from square one.
Product direction requires a dream that can be unlocked following precise steps as if when you awoke from your goal, you could remember every vibrant detail.
As if we were previously positioned in individual dreams, with rulers and usurpers systematically working together, ‘after’ coronavirus, we are retracing our steps, back to the models we have built, starting the race yet again with our shoelaces untied.
The funny thing about being in digital marketing is that this race is entirely peer-driven. The humour is not even funny. We have come to a full-stop and truth be told, there is cooperation, albeit, indifferent. I’m just referring back to new power. As Dave Gerhardt, CEO of Privy mentions in almost all of his LinkedIn posts – how we communicate is vital, and we can’t keep talking about things so that people don’t understand what they’re reading. Well, we could, but what would be the point in that?
And I haven’t even delved into the idea of machines! This is TBC, of course…
For next time,
A conceptual framework is an analytical tool with several variations and contexts. It can be applied in different categories of work where an overall picture is needed. It is used to make conceptual distinctions and organize ideas. – Wikipedia